Privacy Policy

   1. Information We Collect
   When you book an appointment or interact with us, we may collect the following personal        information:

• Contact Information: Name, phone number, and email address

• Medical Information: Relevant health history or details needed to safely provide aesthetic treatments

• Photographs: Before-and-after images for treatment records (with your consent)

• Appointment & Treatment History.
  2. How We Use Your Information

• We use your information to:

• Manage your appointments and provide services

• Maintain accurate treatment records for your safety

• Communicate with you about your bookings or promotions (only if you've opted in)

• Comply with legal and regulatory requirements
  3. Booking and Third-Party Services

• We use Fresha, a third-party booking platform, to manage appointments and store your details securely. Fresha has its own privacy practices, which you can view here: https://www.fresha.com/privacy-policy

• We may also use secure third-party services for:

• Payment processing

• Email communications (e.g., appointment reminders or newsletters)
  4. Your Rights

• Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Withdraw consent at any time (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

• To exercise your rights, please contact us at [your contact email or phone number].
  5. How We Store and Protect Your Information

• Your data is stored securely, and we take appropriate measures to protect it from unauthorised access, misuse, or disclosure.

• We only keep your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for medical records or tax purposes).
  6. Cookies and Website Analytics

• Our website may use cookies or similar tracking tools to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
  7. Changes to This Policy

• We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date clearly marked.
  Contact Us

• If you have any questions or concerns about this policy or how your data is handled, feel free to contact us at:
  📧 info@club-aesthetics.com
  📞 07877 985 347
  🏢 2a High Street, Thornbury, BS35 2AQ